We offer standard shipping within the United Kingdom. Shipping times and costs may vary based on your location and the size of your order. For more information, please refer to our Shipping Policy page.
What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition (and with tags attached if shipped with them). For more information, please refer to our Returns Policy page.
Do you offer international shipping?
At this time, we only offer shipping within the United Kingdom. We apologise for any inconvenience.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal payments. All payment methods can also be found in the footer of our website.
How do I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the courier's website / app.
Can I cancel my order?
If your order has not yet been dispatched, you can cancel your order via the contact form. If your order has already been dispatched, you may need to return the items according to our Returns Policy.
Do you have a size guide?
Yes, we offer a size guide on our website to help you find the right fit for your foot shape and type. If you have any questions about sizing, please don't hesitate to contact us for assistance.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by phone, email, or live chat on our website. Our team is available to assist you with any questions or concerns you may have.